Withdrawing Funds Back to Your Wallet
Head to the cashier and switch to the withdrawal tab. The wallet you used most recently for deposits is shown first — select it or choose a different one from DANA, OVO, or GoPay. Enter the amount you want to move out, double-check the wallet number tied to your account, and submit. If your account verification is already complete, the request moves
to processing straight away. We do not promise a fixed payout window because wallet network times vary, but we aim to process requests without delay. Any hold on an unverified account is lifted once your wallet ID matches your registration details.
- Open withdrawal tab — In the cashier screen, tap Withdraw. Your registered payout wallet appears at the top of the list.
- Select method and amount — Choose DANA, OVO, or GoPay, then enter the withdrawal amount within your available balance.
- Confirm wallet details — Check that the wallet number shown matches your registered account before submitting — mismatches cause delays.
- Request moves to processing — Verified accounts go straight to processing. You will see a confirmation reference number in your transaction history.